Social Engineering Blogs http://www.socialengineeringblogs.com An Aggregator for Blogs About Social Engineering and Related Fields Mon, 11 Nov 2024 19:28:29 +0000 en-US hourly 1 https://wordpress.org/?v=5.2.21 How Doctors Can Communicate Beyond Words to Patients https://www.humintell.com/2024/11/how-doctors-can-communicate-beyond-words-to-patients/?pk_campaign=rss_feed&pk_kwd=how-doctors-can-communicate-beyond-words-to-patients Mon, 11 Nov 2024 19:28:29 +0000 https://www.humintell.com/?p=44119 Humintell Director David Matsumoto recently appeared on the VA C20 podcast as a subject matter expert on facial expressions of emotion and nonverbal behavior. C20 is a live interactive webinar hosted by Dr. Chad Kessler, Executive Director of Emergency Medicine for Veterans Affairs (VA). The podcast was originally launched in April 2020 to provide up-to-the-minute…

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Humintell Director David Matsumoto recently appeared on the VA C20 podcast as a subject matter expert on facial expressions of emotion and nonverbal behavior.

C20 is a live interactive webinar hosted by Dr. Chad Kessler, Executive Director of Emergency Medicine for Veterans Affairs (VA).

The podcast was originally launched in April 2020 to provide up-to-the-minute COVID-19 news and resources quickly and efficiently to clinical employees across VHA. Today, C20 covers a variety of public health and medical topics and is available to all at VA.

It is designed to be a quick discussion where guests concisely present engaging and informative content to an audience of busy VA providers, clinicians, VA employees and Veterans.

What makes a good interaction between a physician or clinician and their patient?

Dr. Kessler and Dr. Matsumoto started by discussing physician or clinician body language as it relates to patient perception of their care.

Dr. Matsumoto believes it starts with the patient’s perceptions of how much the caregiver is interested in them.

We’ve all heard the term “active listening” but what concretely does this mean?

Spending a minute to sit down and make eye contact and ask someone how they’re doing can make a huge difference in perceived interest.

Dr. Matsumoto emphasizes there is a lot of nonverbal behavior that is centered around the concept of active listening and the “active” part of that term does not involve listening. It’s the engagement of our bodies with the individual.

Examples of engagement can include:

  • Sitting (getting down to the patient’s level)
  • Looking someone in the eye (pay attention to me)
  • Asking simple questions (like “how are you doing”)

In fact, there is research that shows those kinds of perceptions are related to many different things in the healthcare system such as treatment regime adherence, decreases in lawsuits, better assessments, etc.

Dr. Matsumoto emphasizes that feeling seen or heard is essential to getting any interaction off to a good start.

One Mistake To Avoid When Building Rapport

What’s one mistake you can avoid to build rapport in interactions?

Dr. Matsumoto speaks about the concept of “mirroring” which he describes as a double edged sword.

Studies have shown that when people organically start to mirror themselves, they have better rapport in interactions.

However, if a person perceives that the other individual is simulating their postures, this may have the opposite effect.

Dr. Matsumoto suggests not to try and mirror the other person’s body language. Just be genuine in the interaction; listen normally, naturally, and empathetically.

When you do so, one’s body will start to engage appropriately to the interaction.

What does building trust actually mean in an interaction?

Building trust means allowing a person to be vulnerable and that person knowing they won’t be judged, criticized or attacked.

Building trust starts with non-judgmental listening.

An important reminder before engaging in an important conversation may including taking a breath or two to calm your body and mind.

Dealing with Cultural Differences in Medicine

Doctors see patients from all walks of life. How do cultural differences fit into the connection and interaction?

Cultural differences are big in nonverbal behavior but one thing that is consistent across all people of all cultures are facial expressions of emotion.

We’re all generally pretty good at reading facial expressions in others since we learn how to do so in our every day lives.

With regard to other things like orientation, body posture, orientation and especially gaze and visual attention, there are differences.

In fact, people of other cultures may perceive healthcare workers as higher status and may avoid direct eye contact because of this fact.

While the cultural differences do exist in some behavior, they can be mitigated a lot by interest and engagement behaviors.

These interest and engagement behaviors are all the same across cultures:

  • Paying attention
  • Direct eye contact
  • Speaking nicely and empathetically
  • Using our own body postures and orientation

These behaviors will go a long way in mitigating cultural differences.

To listen to the entire episode, visit this page!

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Why Every Interaction You Have Is A Negotiation https://www.humintell.com/2024/10/why-every-interaction-you-have-is-a-negotiation/?pk_campaign=rss_feed&pk_kwd=why-every-interaction-you-have-is-a-negotiation Wed, 16 Oct 2024 19:26:12 +0000 https://www.humintell.com/?p=43948 Every interaction is a negotiation Whether we realize it or not, we’re all salespeople and every interaction is a negotiation in which we persuade and influence others. Some of us do this professionally; sales people sell products and attempt to have people purchase those products; teachers sell knowledge and skills and attempt to persuade students…

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Every interaction is a negotiation

Whether we realize it or not, we’re all salespeople and every interaction is a negotiation in which we persuade and influence others.

Some of us do this professionally; sales people sell products and attempt to have people purchase those products; teachers sell knowledge and skills and attempt to persuade students to learn that knowledge and skills; law enforcement officers sell jail and attempt to persuade alleged criminals to buy jail time.

All of us do so as well in our personal lives; parents try to get their kids to clean their rooms and married couples get their partners to take out the trash.

Not only are we all salespeople trying to persuade and influence others; we’re all relatively good at it.

In fact, every individual needs to be at least somewhat successful in doing so because without some degree of success at persuading and influencing others, individuals would not survive.

Every group, society, and culture requires people and groups to persuade and influence others for the individual’s, group’s, society’s, and culture’s survival.

As John Donne once wrote in his famous poem, no man [person] is an island, and our ability to live and thrive in our families, communities, societies, and cultures is evidence of our ability to persuade and influence others.

Thus, people have learned or acquired a long time ago the basic skills necessary to persuade and influence others.

I say “acquired” because we don’t know the degree to which our abilities to influence others are hardwired into us as humans, or whether those skills are entirely learned from our cultures and communities.

I suspect that we have the biological hardware (brains) and some innate software in our minds to learn those skills from our families and communities. Regardless of their origins, however, we all persuade and influence others, and we’re relatively good at it.

Just look at the growth of the world’s population across time. If people weren’t good at persuading and influencing others, we wouldn’t get along and our societies and cultures, let alone marriages and families, would not survive and thrive.


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How does this persuasion and influence occur?

There’s a long history of research in psychology examining how people influence others.

For example, very classic research on conformity and compliance conducted by Solomon Asch demonstrated how groups can influence individuals to make obviously mistaken judgments or say obviously incorrect things.

Stanley Milgram’s classic research on obedience showed how average people will do drastic things against others on the basis of instruction from an authority figure.

Phil Zimbardo’s well-known prison study demonstrated how power assigned to a group of people made that group engage in demeaning behaviors against others who were not so assigned.

Perhaps the most well-known author in this area is Robert Cialdini. Through his own ingenious experiments and collating the results from many other studies, Cialdini extracted six universal principles of persuasion and influence that were at work when people persuade others to do something. (His more recent work identified a 7th principle as well.).

For example, consider the principle of reciprocity, which Cialdini suggested activated “the web of indebtedness.” When we receive something from someone, we have an obligation to give something back in return. This is true for getting a gift, receiving an invitation, or hearing a compliment.

Every society and culture is built on this principle; if this principle didn’t exist no society would function correctly and the alternative is social chaos.

Same is true for the principle of authority. Hierarchies exist in every society, culture, group, and organization, and if we didn’t comply to the wishes of authority, hierarchies would cease to exist and societies and cultures would not function properly. The alternative again is social chaos.

What is Tactical Social Influence?

Here at Humintell, we take that classic work on persuasion and influence and incorporate other scientific breakthroughs over the decades to deliver what we call Tactical Social Influence.

For example, one interesting aspect of all principles of persuasion and influence that is not discussed much is the fact that they all operate because of affect and emotion.

In reciprocity, for instance, when we receive something, we have the feeling of obligation to give something back, and not giving something back makes this feeling worse.

This unsettled feeling motivates us to do something to dissipate that unsettling feeling because feelings and emotions are at the root of motivation, an idea described by Sylvan Tomkins decades ago. (Tomkins is believed by many to be the “father” of most modern science about emotion.).

Thus, we give something back and feel relieved to do so. This unsettled feeling can be especially nerve wrecking if we receive something from someone whom we would rather not feel obligated to.

Authority Figures

Same is true for obeying the requests of authority figures. Because we all learn to respect and obey authority figures, we once again have the feeling of obligation to respect and obey their requests. This unsettled feeling can be especially nerve wracking if we don’t agree with the request. Thus, we comply in order to address the unsettled feeling.

The feelings and emotions that underlie the principles of persuasion and influence are associated with a concept called cognitive dissonance, a concept attributed to another classic author Leon Festinger.

Thus, although we speak of cognitive concepts like authority, reciprocity, compliance, and the like, in reality affect and emotions are at the heart of all principles of social influence because some actions create cognitive dissonance in us.

These principles are not evil mechanisms conjured up by wicked scientists in dark laboratories. They are a natural psychological process that has evolved because humans live in groups and group life is the heart of our survival.

Thus, learning about those principles can deepen our understanding of a unique and natural process of human social life. Learning how to consciously and strategically leverage those processes can give us an edge in negotiating life, and help to make our interactions with others more efficient and productive.

Humintell Tactical Social Influence’s 4 Major Pillars

  1. The first pillar is learning about and leveraging the universal principles of persuasion and influence.
  2. The second is about actively listening to and observing others, especially their emotions and other nonverbal behavior, so that we can get additional insights about the emotions and feelings of others.
  3. The third is learning how to use questions strategically in order to lead others to their own conclusions about what we want to persuade or influence them about.
  4. The final pillar is learning how to improve our personal effectiveness by regulating our own emotions, because many negotiations occur in difficult and emotional contexts in which we need to control or regulate our own emotions and not be controlled by them in order to achieve a desired outcome.

When we are able to be better at all four pillars of Tactical Social Influence, we can become extremely effective at persuading and influencing others.

Perhaps then, we can get our kids to clean their rooms and our spouses to take out the trash a little easier than before 🙂

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Emotion Regulation Training to Prevent Postpartum Depression https://www.humintell.com/2024/10/emotion-regulation-training-to-prevent-postpartum-depression/?pk_campaign=rss_feed&pk_kwd=emotion-regulation-training-to-prevent-postpartum-depression Wed, 09 Oct 2024 18:23:54 +0000 https://www.humintell.com/?p=43883 New research presented at the 37th European College of Neuropsychopharmacology studied the activity in the brain’s amygdala during pregnancy. The amygdala is part of the temporal lobe and part of a larger network in the brain called the limbic system. When it comes to survival, the amygdala and limbic system are extremely important. These are…

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New research presented at the 37th European College of Neuropsychopharmacology studied the activity in the brain’s amygdala during pregnancy.

The amygdala is part of the temporal lobe and part of a larger network in the brain called the limbic system.

When it comes to survival, the amygdala and limbic system are extremely important. These are parts of the brain that automatically detect danger and play a role in behavior, emotional control and learning.

The researchers found that pregnant women with higher amygdala activity struggled more with emotional regulation and reported more depression symptoms postpartum.

This discovery could lead to early identification and targeted emotion regulation training for at-risk mothers. While preliminary, the findings offer potential for new strategies to prevent postpartum depression.

1 in 7 Women Develop Postpartum Depression

During pregnancy and the postpartum period, rising hormone levels create a “psychoneuroendocrinological window of vulnerability” for mental health.

80% of women develop often transitory “baby blues,” and about one in seven develop more serious postpartum depression.

According to the Mayo Clinic, postpartum depression symptoms may include:

  • Depressed mood or severe mood swings
  • Difficulty bonding with your baby
  • Less interest and pleasure in activities you used to enjoy
  • Intense irritability and anger
  • Feelings of worthlessness, shame, guilt or inadequacy
  • Reduced ability to think clearly, concentrate or make decisions
  • Severe anxiety and panic attacks
  • Thoughts of harming yourself or your baby
  • Recurring thoughts of death or suicide

Symptoms usually develop within the first few weeks after giving birth. But they may begin earlier – during pregnancy – or later – up to a year after birth.

Untreated, postpartum depression may last for many months or longer.

Pregnancy Study

The research presented included 47 women — 15 pregnant women and 32 non-pregnant controls.

To examine brain activity, participants were asked to view negative emotional images while undergoing functional MRI. They were then asked to use cognitive reappraisal to regulate their emotional response to the images.

The findings suggested that both pregnant and non pregnant women were equally successful at emotional regulation, but this process involved different brain activity in pregnant vs their non pregnant counterpart.

All women had increased left middle frontal gyrus activity when regulating their emotions, but there was a difference in the amygdala between the pregnancy group and controls.

These results suggest that pregnant women may have to exert more neural effort in emotional regulation.

In addition, pregnant women with higher amygdala activity were less able to regulate their emotions successfully compared to those with less amygdala activity. Higher amygdala activity was also associated with higher depression scores.

Although the researchers stated they need to be cautious when interpreting their results because of the small sample size, they emphasized if the findings are confirmed by larger studies, pregnant women could be assessed “in the waiting room” using existing questionnaires that evaluate emotional regulation.

If a woman has difficulties with emotion regulation, there are adaptive strategies, like cognitive reappraisal that a counseling psychotherapist, group sessions or online courses could help with.

Research like this is crucial for gaining insight into one of the most intense physiological processes a human can undergo: Pregnancy. It’s remarkable how much remains unknown.

Recently, the FDA approved the first treatment for postpartum depression. However, experts emphasize that research like this is crucial for gaining insight into one of the most intense physiological processes a human can undergo: Pregnancy.

It’s remarkable how much remains unknown.

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How Studying Behavior Can Be Used To Detect Threats https://www.humintell.com/2024/09/how-studying-behavior-can-be-used-to-detect-threats/?pk_campaign=rss_feed&pk_kwd=how-studying-behavior-can-be-used-to-detect-threats Fri, 20 Sep 2024 15:43:50 +0000 https://www.humintell.com/?p=43747 Another tragic event has occurred at a school in Georgia recently, and the scene unfolds as it has too many times in our recent past. Aside from school incidents, workplace violence, domestic violence, and even seemingly random acts of violence on the streets of our cities and towns, buses, and trains occur all too often…

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Another tragic event has occurred at a school in Georgia recently, and the scene unfolds as it has too many times in our recent past.

Aside from school incidents, workplace violence, domestic violence, and even seemingly random acts of violence on the streets of our cities and towns, buses, and trains occur all too often all across the country and the world.

The causes for these tragic events are many and one can point to social, cultural, local, familial, and individual sources for such causes.

For this reason, in my opinion a comprehensive and meaningful consideration to reducing threats and violence should consider addressing each of these, and other, levels of sources that contribute to violence.

Identifying Hateful Rhetoric

On the social and cultural level, for example, much rhetoric can be found in social media, news, and the entertainment industry, all of which appear to insight and even sanction violence.

Years ago our research team worked on identifying the elemental components of hatred among ideologically motivated groups that committed acts of violence on groups that they hated.

We were able to identify the basic emotional components of hatred and their associated verbal and nonverbal behaviors.

Using those indicators we were able to predict fairly well when groups were ramping up to engage in acts of violence against members of other groups they despised. I am convinced that those same indicators occur today when I watch or read the news, especially about politics in the U.S.

Awareness about the power of such rhetoric may be a good first step towards reducing the threats from such rhetoric.

Sometimes I fantasize about a threat indicator monitor on our televisions or computer monitors that simultaneously assessed the hateful rhetoric that is occurring; that would certainly raise awareness. We have a good idea of what such indicators are and developing such monitors is not a far-fetched idea.

Relatedly, I also sometimes fantasize about a deception indicator monitor that could do so in real time as well.

Consequences for Bad Acts

Another important social variable that has changed in recent years is the perception of consequences for bad (criminal) acts.

Seminal research conducted decades ago demonstrated that people’s behaviors were more affected not by supposedly ingrained cultural values or ideologies but because of the sanctioning system in place in which people lived.

That is, people’s behaviors were more affected by perceived rewards and punishments than other internal, psychological factors.

Given that there is clearly a perception of a lack of consequences for “bad” behavior in much of today’s society, no wonder that more bad behavior occurs, including violence, because of a perception that people can “get away with it.” That’s what also happens in anonymized environments such as online chat forums, where people can say almost anything and not be held accountable.

These perceptions permeate all of society today, including our schools.

A recent study demonstrated that teachers are more likely to quit their jobs not because of low pay but because of student behavior. People in many cities live in fear because of the perception that many crimes can be committed without fear of punishment.

Where I live in the San Francisco Bay Area, I have heard people state that they would rather not drive their cars into the city because of fear of vandalism, car jackings, or robberies.

Benefits of Play

When I was a kid growing up, I spent a lot of time outside playing with my friends, as did so many of my generation. A lot of time.

Much research has demonstrated the tremendous benefits of such play time, both physically and mentally. Physically, kids move their bodies – running, hiding, throwing things, jumping, falling, and yes arguing and sometimes fighting.

There’s no question that kids were much more physically active in the past than today. Psychologically, kids had to learn to get along with others and to “play nicely.” That is, we learned valuable lessons about respect, friendship, courtesy, and politeness.

Unfortunately, we have lost lots of that in today’s world. In my experience (backed up by research over the past several decades), kids may not be learning such valuable lessons.

The detrimental effects of the lack of play may be seen in the numerous physical ailments that affect our societies today, including being overweight or obese, or many of the childhood diseases seen today that were rare in the past.

Psychologically, kids have more difficult times interacting with others, respecting boundaries and people, and regulating their emotions. These unfortunate consequences of city life, and more specifically the perceived threats that occur in city life, were undeniably exacerbated during the Covid lockdowns.

As an aside, the major theory of cognitive development in children suggested that such development is facilitated by a child’s manipulation of the physical environment around him or her. But alas, we have reduced the opportunity for children to do so, thereby possibly hindering cognitive development as well.

These effects may be especially apparent in crucial teenage years and young adulthood, in which physical changes are occurring and in which people are finding ways to form meaningful and lasting relationships with others.

Increasing Loneliness in Young Adults

Teenagers and young adults today may find that developing and maintaining such relationships are more difficult compared to the past, contributing to the increased loneliness of the younger generation.

The well-documented negative psychological effects of smartphones and other electronic devices don’t help.

Moreover, the inability to form meaningful relationships with others, especially romantic ones, has been shown to be an indicator of violent tendencies.

These and many other social, cultural, familial, and interpersonal changes have helped to create a population that is lonelier, afflicted with personal or group based grievance, searching for meaning in their lives but having increasing difficulty finding such meaning, living in a social and cultural environment in which violent rhetoric is rampant and within which there are less consequences for bad behavior.

In this case, no wonder it is easier for people to be more disrespectful, rude, aggressive, and yes even violent toward others.

What can we do?

Well, we can’t change society and culture overall. But we can work in our families.

We can spend time talking with each other and providing our families with ways to express themselves and to learn how to interact with others.

We can provide our children and grandchildren with opportunities to move, play, interact and engage with things and others, and to develop their minds and their bodies.

And we can teach and guide them to learn how to be accountable and responsible for their actions.

Individually, we can do things like the following:

If we all do a little something to take our own personal security more seriously, hopefully we can protect ourselves and our loved ones a bit better and make our societies and communities a little safer.

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To Be A Better Negotiator, Show More Facial Expressions https://www.humintell.com/2024/09/to-be-a-better-negotiator-show-more-facial-expressions/?pk_campaign=rss_feed&pk_kwd=to-be-a-better-negotiator-show-more-facial-expressions Wed, 11 Sep 2024 16:00:12 +0000 https://www.humintell.com/?p=43727 Listen to Dr. Matsumoto on Negotiate Anything Podcast You may think that in a tough negotiation you need a good poker face, but recent research suggests that being pleasant and facially expressive could actually yield you better results. Researchers out of Nottingham University in the UK collected data from over 1500 conversations while paying close…

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Listen to Dr. Matsumoto on Negotiate Anything Podcast

You may think that in a tough negotiation you need a good poker face, but recent research suggests that being pleasant and facially expressive could actually yield you better results.

Researchers out of Nottingham University in the UK collected data from over 1500 conversations while paying close attention to movements in the face like smiles, eyebrow raises, and nose wrinkles.

Their paper was published in Nature and is entitled “Being facially expressive is socially advantageous”.

They found that people who displayed more facial expressions were seen as more likable and socially successful.

Lead researcher Dr. Bridget Waller said this could explain why humans have more complex facial expressions than any other species.

Negotiation Study Methodology

In Study 1, the researchers recorded semi-structured video calls with 52 participants interacting with a confederate across various everyday contexts.

The researchers showed recorded clips of conversations to more than 170 people and asked them to rate how “readable” (in terms of emotions and expressions) and likable the subjects were in the videos.

In Study 2, they examined video calls of 1315 participants engaging in unscripted Zoom chats.

Facial expressivity indices were extracted using automated Facial Action Coding Scheme (FACS) analysis and measures of personality and partner impressions were obtained by self-report.

Negotiation Study Results

interview-office-meeting-greeting-hand-shakeIn Study 1, more facially expressive participants were more well-liked, agreeable, and successful at negotiating (if also more agreeable).

Participants who were more facially competent, readable, and perceived as readable were also more well-liked.

In Study 2, they replicated the findings that facial expressivity was associated with agreeableness and liking by their social partner, and additionally found it to be associated with extraversion and neuroticism.

These characteristics are part of the five most significant personality dimensions (the Big Five) identified by psychologists, which enable them to characterize personality differences between individuals in a comprehensive way:

  • Openness: willingness to adopt new ideas, experiences and values
  • Conscientiousness: dependability, punctuality, ambitiousness and discipline
  • Extraversion: sociability, assertiveness, adventurousness, dynamism and friendliness
  • Agreeableness: willingness to trust others, good natured, outgoing, obliging, helpful
  • Neuroticism (Emotional stability): self-confidence, equanimity, positivity, self-control

According to the study’s abstract, “these findings suggest that facial behavior is a stable individual difference that proffers social advantages, pointing towards an affiliative, adaptive function”.

Study Implications

This is the first large-scale study to examine facial expression in real-world interactions and researchers say it suggests that more expressive people are more successful at attracting social partners and in building relationships.

The work is part of a project known as Facediff (Individual differences in facial expressivity: Social function, facial anatomy and evolutionary origin), which is funded by the European Research Council.

Detecting Deception in Negotiation

Detecting Deception in Negotiation

Negotiations Ninja featured Humintell’s own Dr. David Matsumoto on their podcast to discuss detecting deception in negotiation!

During the episode Dr. Matsumoto shares his insights on how to read facial expressions, emotions, and intent. For those in negotiation, it’s sometimes difficult to understand what a person is actually feeling or thinking when they’re engaging face-to-face.

Dr. Matsumoto shares the research on less obvious facial expressions a procurement professional may encounter along the way. He’s sharing research into micro-expressions including what they are, what they reveal about the person, and how they communicate with the brain.

This is a fascinating conversation about everything from discipline in judo, to the way our approximately 23 facial muscles work, to his number one tip for professionals – active observation.

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Research: Dogs Wag Their Tails To Make Us Happy https://www.humintell.com/2024/08/research-dogs-wag-their-tails-to-make-us-happy/?pk_campaign=rss_feed&pk_kwd=research-dogs-wag-their-tails-to-make-us-happy Mon, 26 Aug 2024 17:30:30 +0000 https://www.humintell.com/?p=43669 It’s amazing you can form such a strong bond with an animal who communicates with you exclusively non-verbally. If you’re a dog owner, you know the joy of walking in through the door to be greeted by your pup excitedly wagging their tail. But did you know that dogs are one of the few animals…

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It’s amazing you can form such a strong bond with an animal who communicates with you exclusively non-verbally.

If you’re a dog owner, you know the joy of walking in through the door to be greeted by your pup excitedly wagging their tail.

But did you know that dogs are one of the few animals that use their tails primarily for communication?

Despite this fact, scientists still don’t understand exactly why dogs wag their tails. In a new paper published in the journal Biology Letters, researchers outline a few theories.

Most people equate tail wagging with a happy dog, but reality may be more complicated.

Take a look at more research out of the Canine Cognition Center here


There are many possible hypothesis for why dogs wag their tails and a couple of them are listed below.

1. Domestication Syndrome Hypothesis

This hypothesis relates to the human domestication of dogs, which began as early as 35,000 years ago.

Perhaps tail-wagging was a behavior that humans unintentionally selected for, because it was linked with other preferable traits, like tameness or friendliness toward people.

Tail-wagging may have simply been a byproduct of other specifically targeted characteristics.

2. Domesticated Rhythmic Wagging

This hypothesis suggests that humans consciously or unconsciously selected for tail-wagging during domestication, because they are drawn to rhythmic stimuli.


Tail Wagging 101

The new paper adds to the big-picture understanding of what scientists do and don’t know about tail-wagging.

The authors reviewed more than 100 studies about the behavior and summarized their findings: humans likely altered dogs’ tail wagging without realizing it.

According to the Washington Post, “the findings could flip the long-held belief that dogs are wagging their tails because they’re happy. Instead, Hersh and her colleagues suggest that dog tail-wags made people happy, so humans tended to select for that trait when welcoming dog ancestors into their lives and breeding the animal.”


Messages Conveyed by Tail-Wagging

Dogs also seem to wag their tails in different ways to convey different messages.

  • Wagging more to the right means a dog is curious and wants to approach
  • Wagging to the left is correlated with uncertainty
  • Low tail wagging—where dogs pin their tails down against their back legs—is also linked with insecurity and submission

Interestingly, a study found that dogs began wagging their tails more than wolves when they were as young as three weeks old. And another study found that dogs wag their tails faster and more often than other canines.


Domestication of Dogs

Scientists have found that dozens of dogs’ traits and behaviors changed during domestication, including the appearance of their fur, ears, body size — and even their ability to make “puppy-dog eyes.”

In fact, eyebrows give dogs a wider range of human-like facial expressions we can identify with and they play a vital role in how dogs became “man’s best friend.”

Evolutionary psychologists even believe that centuries of domestication “transformed the facial muscle anatomy of dogs specifically for facial communication with humans”.

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Feeling angry? Write down your thoughts then throw them away https://www.humintell.com/2024/08/feeling-angry-write-down-your-thoughts-then-throw-them-away/?pk_campaign=rss_feed&pk_kwd=feeling-angry-write-down-your-thoughts-then-throw-them-away Wed, 07 Aug 2024 00:26:40 +0000 https://www.humintell.com/?p=43553 There are many ways to manage your emotions and researchers out of Nagoya Univeristy have discovered a simple, but effective, strategy to help with anger management. Writing down your thoughts on the cause of your anger and then throwing that piece of paper away can be an effective way to neutralize your negative feelings. The…

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There are many ways to manage your emotions and researchers out of Nagoya Univeristy have discovered a simple, but effective, strategy to help with anger management.

Writing down your thoughts on the cause of your anger and then throwing that piece of paper away can be an effective way to neutralize your negative feelings.

The study entitled “After being insulted, writing down your feelings on paper then getting rid of it reduces anger” was published in Scientific Reports on Nature.

This important research builds on similar research on the association between the written word and anger reduction as well as studies showing how interactions with physical objects can control a person’s mood.

For example, after a bad breakup you may feel the desire to burn letters or destroy gifts from your ex.

Anger Study Methodology

For their anger project, lead researcher Nobuyuki Kawai and his graduate student Yuta Kanaya asked 50 participants to write brief opinions about important social problems, such as whether smoking in public should be outlawed.

Evaluators then deliberately scored the papers low on intelligence, interest, friendliness, logic, and rationality.

For good measure, evaluators added insulting comments such as: “I cannot believe an educated person would think like this. I hope this person learns something while at the university.”

After handing out these negative comments, the researchers asked the participants to write their thoughts on the feedback, focusing on what triggered their emotions.

One group was told to either roll up the paper with their thoughts and throw it in a bin or keep it in a file on their desk. A second group was told to shred the paper, or put it in a plastic box.

The students were then asked to rate their anger after the insult and after either disposing of or keeping the paper.

Anger Study Results

As expected, all participants reported a higher level of anger after receiving insulting comments.

However, the anger levels of the individuals who discarded their paper in the trash can or shredded it returned to their initial state after disposing of the paper.

Meanwhile, the participants who held on to a hard copy of the insult experienced only a small decrease in their overall anger.

Researchers concluded that “the meaning (interpretation) of disposal plays a critical role” in reducing anger.

The Japanese Tradition Hakidashira

This process is like a Japanese tradition called hakidashisara, in which people write their negative thoughts on a plate then destroy it.

Along with its practical benefits, this discovery may shed light on the origins of the Japanese cultural tradition known as hakidashisara (hakidashi sara refers to a dish or plate) at the Hiyoshi shrine in Kiyosu, just outside Nagoya.

Hakidashisara is an annual festival where people smash small discs representing things that make them angry.

The study’s findings may explain the feeling of relief that participants report after leaving the festival, the paper concluded.

Kawai imagines using his research to help businesspeople who find themselves in stressful situations.

“This technique could be applied in the moment by writing down the source of anger as if taking a memo and then throwing it away when one feels angry in a business situation,” he explained.

For another helpful guide to anger, read this past blog post from Humintell.

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Digital Devices Can Hinder Kids’ Emotion Regulation Ability https://www.humintell.com/2024/07/digital-devices-can-hinder-kids-emotion-regulation-ability/?pk_campaign=rss_feed&pk_kwd=digital-devices-can-hinder-kids-emotion-regulation-ability Thu, 11 Jul 2024 20:54:18 +0000 https://www.humintell.com/?p=43478 All parents of young children know how challenging it is when your child throws a tantrum. But think again before you reach for a mobile phone or tablet to soothe them. New research entitled “Cure for tantrums? Longitudinal associations between parental digital emotion regulation and children’s self-regulatory skills” suggests that doing so may damage a…

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All parents of young children know how challenging it is when your child throws a tantrum. But think again before you reach for a mobile phone or tablet to soothe them.

New research entitled “Cure for tantrums? Longitudinal associations between parental digital emotion regulation and children’s self-regulatory skills” suggests that doing so may damage a child’s ability to manage their emotions later in life, otherwise known as emotion regulation.

This lack of emotion regulation skills could subsequently lead to anger management issues when the child is an adult.

Children’s Development

Children learn a lot about self-regulation – affective, mental, and behavioral responses to certain situations – during their first few years of life, and researchers say this is mainly done through their relationship with their parents.

In fact, young brains need a lot of external stimuli to develop particularly from birth to age 3. It’s during this time that children’s neurons are making connections for fundamental skills such as vision, hearing, and language.

When children spent too much time in front of a screen rather than interacting with people, they can have stunted development of the frontal lobe part. This is the part of the brain that decodes social interactions.

As a result, it can be more difficult to develop empathy or learn social cues such as facial expressions.

Tantrums and Digital Devices

In recent years, it has become more common to give children digital devices to control their responses to emotions, especially if they are negative.

But study researchers suggest that if people knew digital devices were not appropriate for dealing with tantrums, the mental health and wellbeing of children would benefit.

Dr Veronika Konok, the study’s first author and a researcher at Eotvos Lorand University in Hungary, says:

“Tantrums cannot be cured by digital devices. Children have to learn how to manage their negative emotions for themselves. They need the help of their parents during this learning process, not the help of a digital device. Here we show that if parents regularly offer a digital device to their child to calm them or to stop a tantrum, the child won’t learn to regulate their emotions. This leads to more severe emotion-regulation problems, specifically, anger management problems, later in life.”

Long Term Digital Consequences

Prof Caroline Fitzpatrick, senior author of the study explains that many parents frequently use tablets or smart phones to divert their child’s attention when they are upset.

Children are fascinated by digital content, so this is an easy way to stop tantrums. It may be effective in the short term but researchers suspect that over the long term this strategy could have drastic consequences.

In 2020, researchers at the Université de Sherbrooke conducted an assessment and a followed-up one year later.

More than 300 parents of children aged between two- and five-years-old completed a questionnaire which assessed child and parent media use.

According to the findings, when parents used digital emotion regulation more often, children showed poorer anger and frustration management skills a year later.

Children who were given devices more often as they experienced negative emotions also showed less ability to choose a deliberate response over an automatic one.

The study, published in Frontiers in Child and Adolescent Psychiatry, also found that poorer anger management skills at the beginning meant children were given digital devices more often as a management tool.

Alternate Solutions for Parents

So if giving a child throwing a tantrum a screen is not a good option, what may be a better alternative?

It is important not to avoid situations that could be frustrating to the child, the researchers pointed out. Instead, it is recommended that parents coach their children through difficult situations, help them recognize their emotions, and teach them to handle them.

To equip parents of children with anger management problems for success, it is important that they receive support, the researchers said.

For example, health professionals working with families could provide information on how parents can help their children manage their emotions without giving them tablets or smartphones.

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The Link Between Childhood Trauma and Emotion Recognition https://www.humintell.com/2024/06/the-link-between-childhood-trauma-and-emotion-recognition/?pk_campaign=rss_feed&pk_kwd=the-link-between-childhood-trauma-and-emotion-recognition Thu, 13 Jun 2024 19:54:06 +0000 https://www.humintell.com/?p=43407 A recent study published in Scientific Reports studied the association between childhood trauma and emotion recognition. Their results showed that childhood trauma alone was significantly associated with emotion recognition accuracy when exploring stimuli intensity, modality, and emotion. Furthermore, when researchers controlled for psychopathy and alexithymia, childhood trauma was significant only when exploring the emotion portrayed. The…

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A recent study published in Scientific Reports studied the association between childhood trauma and emotion recognition.

Their results showed that childhood trauma alone was significantly associated with emotion recognition accuracy when exploring stimuli intensity, modality, and emotion.

Furthermore, when researchers controlled for psychopathy and alexithymia, childhood trauma was significant only when exploring the emotion portrayed.

The Importance of Emotion Recognition

IMPROVE YOUR EMOTION RECOGNITION ABILITY

Emotion recognition refers to the ability of humans to identify emotional states and is crucial in daily interactions and relationships. Expressing emotions forms the core of social interactions, facilitating appropriate responses in social situations.

Research has suggested that individuals who have better emotion recognition skills have better social adjustment, better school performance, and even better workplace success across a wide range of industries and job types.

Past research also suggests that experiences of childhood trauma such as neglect or abuse are one factor that has been associated with poorer emotion recognition skills. However, the breadth of these effects and their relationship with individual differences remain unclear.

What is Alexithymia?

According to Psychology Today, alexithymia, also known as emotional blindness, is a personality feature in which a person has difficulty experiencing, identifying, understanding, and expressing their emotions.

This can be influenced by several factors including genetics, past experiences, and certain medical conditions.

Current research suggests that about 50% of people with autism have alexithymia, compared to 10-13% of the general population. Men tend to experience alexithymia more than women.

Definition of Childhood Trauma

The researchers defined childhood trauma as exposure to actual or threatening behavior, serious injury, or sexual violence, and encompasses both neglect and abuse.

Childhood trauma has been associated with heightened emotional reactivity, low emotional awareness, and difficulties in regulating emotions. Childhood trauma is also associated with differences in recognizing others’ emotions; however, these are not uniform.

Studying Childhood Trauma and Emotion Recognition

In their study entitled “The association between childhood trauma and emotion recognition is reduced or eliminated when controlling for alexithymia and psychopathy traits”, Cooper, H., Jennings, B.J., Kumari, V. et al explored the effects of childhood trauma on emotion recognition ability.

122 participants over the age of 18 were recruited from an online site and an undergraduate course. Variables of individual differences were childhood trauma, psychopathy, and alexithymia.

Participants completed the following questionnaires:

  • 28-item childhood trauma questionnaire short-form (CTQ-SF), a widely used retrospective screening tool for childhood maltreatment in adults.
  • 29-item self-reported psychopathy scale short-form (SRP-SF), used to measure psychopathic traits
  • 20-item Toronto alexithymia questionnaire (TAS-20) that measures difficulty in identifying and describing emotions

Total scores from these questionnaires were standardized and used for analyses.

For emotional tasks, stimuli were selected from a database containing clips of actors expressing six of the seven basic emotions (happy, angry, sad, surprise, disgust, and fear) and a neutral condition across three modalities (audiovisual, face, and voice).

Emotional stimuli were presented at normal or strong intensity. A silent video of actors expressing a neutral or emotional expression was presented in the face modality.

Participants listened to an audio clip in the voice condition, while in the audiovisual condition, a clip with both video and audio was presented. They specified the emotion expressed in the clips.

The experiment was run online in four blocks

  1. Personality questionnaire
  2. TAS-20 and face task
  3. SRP-SF and voice task
  4. CTQ-SF and audiovisual task

The effect of childhood trauma alone on emotion recognition ability was examined using generalized mixed models and additionally controlled for psychopathy and alexithymia.

Study Results

In the model with childhood trauma and modality as fixed factors, there was a significant main effect of childhood trauma and modality. However, the effect size was small. The team found that higher childhood trauma was associated with poorer emotion recognition ability.

Accuracy was significantly better for audiovisual emotions than vocal and facial emotions. Interestingly, when controlling for psychopathy and alexithymia, childhood trauma was no longer significant.

The accuracy was significantly different between fear and neutral expressions; expressions of fear had significantly poorer accuracy. Notably, childhood trauma remained significant after controlling for psychopathy and alexithymia, with a significant main effect of emotion portrayed.

No significant interaction was observed between childhood trauma and the emotion portrayed, suggesting no variations in the effect of trauma across emotions.

Study Conclusion

The authors suggest in their paper that the relationship between childhood trauma and emotion recognition accuracy, when exploring intensity, may be significantly influenced by other related factors – in this case alexithymia.

This further enhances our understanding of the relationship between childhood trauma and emotion deficits.

In addition, childhood trauma alone had a significant association with emotion recognition ability when exploring modality, emotion portrayed, and intensity. More experience of childhood trauma was associated with poorer accuracy.

The authors emphasize in their conclusions that when controlling for alexithymia and psychopathy, childhood trauma only had a significant association with poorer accuracy when exploring emotion portrayed. This illustrates the importance of including and controlling for interrelated individual differences.

It may suggest that present theories involving childhood trauma and emotion deficits may need to account for factors such as higher levels of alexithymia and psychopathy traits in the groups being studied.

References

Cooper, H., Jennings, B.J., Kumari, V. et al. The association between childhood trauma and emotion recognition is reduced or eliminated when controlling for alexithymia and psychopathy traits. Sci Rep 14, 3413 (2024). https://doi.org/10.1038/s41598-024-53421-5

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ICYMI: Nonverbal Communication Podcast Episodes https://www.humintell.com/2024/05/icymi-nonverbal-communication-podcast-episodes/?pk_campaign=rss_feed&pk_kwd=icymi-nonverbal-communication-podcast-episodes Wed, 29 May 2024 19:47:05 +0000 https://www.humintell.com/?p=43343 In case you missed it, here are a collection of nonverbal communication podcast episodes featuring Humintell Director Dr. David Matsumoto. Enjoy! Reading Nonverbal Behavior A conversation with world-leading researcher and expert in emotion, body language, facial expressions, behaviour and deception – Dr. David Matsumoto. This conversation was broadcast live to EIA students completing their studies…

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In case you missed it, here are a collection of nonverbal communication podcast episodes featuring Humintell Director Dr. David Matsumoto. Enjoy!

Reading Nonverbal Behavior

A conversation with world-leading researcher and expert in emotion, body language, facial expressions, behaviour and deception – Dr. David Matsumoto.

This conversation was broadcast live to EIA students completing their studies for the Master of Science Degree in Communication, Behaviour and Credibility Analysis on 28th July 2022.

Dr. Matsumoto is unique in that he has his feet firmly planted in both the academic and ‘real world’ application of behavioral science.

He is trusted by many of the security and policing organizations within the US who seek his training to support their teams so they can better read and understand the people they engage with and help keep themselves and the world safe.


How to Read Microexpressions

Discover how to read microexpressions and improve your observation skills. In this episode of our series, The World’s Most Interesting People, I sat down with Dr. David Matsumoto.

He’s the Director and Lead Researcher for @Humintell and is the Founder and Director of SFSU’s Culture and Emotion Research Laboratory.

Dr. Matsumoto is a world-renowned expert in the field of emotion, nonverbal behavior, deception and culture.

He has produced over 400 academic works including books, book chapters, journal articles and conference presentations and sat down with me to discuss how to use observation skills to determine intent and deception.


Unlock The Secret to 95% of Communication

Ever wondered how much of what we say is actually not said? Join us as relationship expert Kimberly Beam Holmes dives deep into the fascinating world of nonverbal communication with renowned psychologist Dr. David Matsumoto.

In this eye-opening conversation, they uncover the power of facial expressions, micro-expressions, and body language in building attraction, trust, and deeper connections.

Discover how to navigate complex emotions like anger and contempt in your relationships, and learn the surprising truth about empathy across cultures.


The Importance of Non-verbal Communication

Is it true that there are 19 different smiles, but only 6 of them are related to happiness? What happens when we smile sadly and what does the rest of our body language convey?

In this video, psychologist and researcher, David Matsumoto, describes the importance of non-verbal communication and what “microexpressions” and “emblematic gestures” consist of as a universal language.

He suggests that non-verbal communication is learned almost innately and can be used as an educational tool to help learning.


Understanding Human Behavior

Humintell Director David Matsumoto recently appeared on the Social-Engineer Podcast: The Doctor Is In Series – where they discuss understandings and developments in the field of psychology.

In their latest episode, Social Engineer CEO Chris Hadnagy and Director of Education Dr. Abbie Marono interview Dr. Matsumoto on the topics of emotion and nonverbal communication.


How to Gather Data for Your Most Important Negotiations

How to Gather Data for Your Most Important Negotiations

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