Social Engineering Blogs http://www.socialengineeringblogs.com An Aggregator for Blogs About Social Engineering and Related Fields Wed, 29 May 2013 14:21:55 +0000 en-US hourly 1 https://wordpress.org/?v=5.2.21 7 Ways to Be More Fearless http://www.socialengineeringblogs.com/7-ways-to-be-more-fearless/?pk_campaign=rss_feed&pk_kwd=7-ways-to-be-more-fearless Wed, 29 May 2013 14:21:55 +0000 http://www.persuasive.net/?p=4227 Being fearless doesn’t necessarily mean jumping out of airplanes or traveling to the world’s most dangerous regions (although it certainly can if you want).  For some people, cultivating a sense of fearlessness is more about gathering the courage to ask for a major promotion or to make a cross-country move for the chance at a […]

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how to be fearless

Being fearless doesn’t necessarily mean jumping out of airplanes or traveling to the world’s most dangerous regions (although it certainly can if you want).  For some people, cultivating a sense of fearlessness is more about gathering the courage to ask for a major promotion or to make a cross-country move for the chance at a better life.

No matter what specific end result you’re working towards, the following tips should help you to minimize fear and embrace courage in your life:

Tip #1 – Identify your fears

The first step towards becoming more fearless is to simply identify what it is you’re afraid of.  If you’ve been fighting a vague sense of anxiety or unease, it’s a vital part of the fear-busting process!

However, while some fears are fairly straightforward (for example, the fear of spiders or snakes), lifestyle fears tend to be more complex.  If, as an example, you’re afraid of tornadoes, be aware that it’s not just the weather phenomenon that scares you – it’s also the threat of death, devastation and loss that these types of systems can bring about.

By taking the time to really get to the root of what scares you, you’ll be able to process your fears using the following tips in order to reduce the impact they have on your life.

Tip #2 – Explore worst case and more likely scenarios

Once you know what it is you’re afraid of, take the time to map out the worst case scenarios that could result.  Say you want to ask for a raise, but are afraid of being rejected.  In this example, the worst case scenario would be your boss telling you to pack your bags and leave.  But it’s much more likely that your request will either be approved or turned down politely.

Use these more likely scenarios to prevent your mind from running away with the absolute worst possible outcome in a given situation.

Tip #3 – Pick a relaxation technique

People deal with stress in different ways.  Having a relaxation technique that suits your personality is a vital part of managing fear in your life.

For example, to help control your fears, you could try:

Engaging in meditation
Getting an intense workout
Writing in a journal
Singing along with loud music
Attending religious services

There’s no right or wrong way to relax, so listen to your own mind when it comes to finding activities that’ll take the edge off your fear.

Tip #4 – Avoid anticipatory fear

Being scared of an event or action is one thing.  But it’s also common for people to build up certain scenarios in their own minds to the point where the fear of anticipation is worse than the fear of the event itself!

Don’t do this to yourself.  If you find yourself feeling fearful about a future event (or something that you aren’t sure will even happen), use the relaxation techniques described above to calm yourself down.  There’s no reason to make your fear worse by psyching yourself up unnecessarily.

Tip #5 – Tell somebody your fears

Fear tends to be a very personal thing, which distorts our perspective and magnifies our fears.  If, for example, you’re afraid of being rejected by a potential date, you might revisit the fear over and over again in your mind – until you’re certain that you’ll never get a date again.

It might be scary to think about telling a friend or family member about the things you fear, but often, getting this type of outsider input can help you to see your fears from a different angle.  You’ll immediately feel less alone after confiding in another person, and you may find yourself coming away from the exchange with advice and recommendations from others who have dealt with the same fears.

Tip #6 – See a therapist

We all face fears and – nine times out of ten – these fears are manageable.  However, in some cases, fear grows out of control, becoming something that actively prevents people from living full, engaging lives.

If you find yourself in this situation, consider seeing a therapist who specializes in fear and anxiety management.  There’s nothing shameful about seeking professional help, and you might be surprised by how much of a difference this type of support can make in your life.

Tip #7 – Confront your fears head on

Finally, once you’ve worked through all of the tips listed above, there’s nothing else to do but to confront your fears head on.

On a regular basis, try to do things that scare you.  Don’t be stupid or take unnecessarily dangerous risks, but do make it an effort to counteract fear with action.  If you’re afraid of romantic rejection, ask the hottest person in the bar out on a date.  If you’re scared about asking for a promotion at work, set a deadline for yourself and commit to talking to your boss on a particular day.

We all have fears, but there’s no reason to let them control your life.  Adopt the above tips in your own life and start being more fearless today!

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How to Stop Slacking Off for Good http://www.socialengineeringblogs.com/how-to-stop-slacking-off-for-good/?pk_campaign=rss_feed&pk_kwd=how-to-stop-slacking-off-for-good Wed, 22 May 2013 15:00:55 +0000 http://www.persuasive.net/?p=4222 Maybe you’re one of those people who dutifully acknowledges deadlines – who works at a slow and steady pace that ensures that everything is completed ahead of schedule, with a minimum amount of rushing and panic. If you’re one of those people, you can stop reading now – this article isn’t for you! Instead, this […]

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stop slacking off

Maybe you’re one of those people who dutifully acknowledges deadlines – who works at a slow and steady pace that ensures that everything is completed ahead of schedule, with a minimum amount of rushing and panic.

If you’re one of those people, you can stop reading now – this article isn’t for you!

Instead, this post is for the procrastinators, the slackers and for everybody else who sees deadlines rushing towards them and still feels powerless to act.  If you have the sneaking suspicion that you could be doing better at managing your responsibilities, you need to take the following three steps:

Step #1 – Assess your priorities

One thing to keep in mind when it comes to killing procrastination is that it’s not always an indication that you’re lazy.  In plenty of cases, the fact that you can’t get focused is your mind trying to tell you that you aren’t working on the right things.

Can’t seem to get motivated to get to the gym on a regular basis?  Maybe the problem isn’t you – it’s the type of workout you’ve chosen to commit to.  Struggling to do the work necessary to be considered for a big promotion?  It could be your brain’s subconscious way of telling you that you’re pursuing the wrong job or field.

So whenever you find yourself slacking off, dig deeper to uncover the reasons for your lack of motivation.  While you might not be able to change your situation to eliminate slacking off entirely, you may find certain instances in which you can circumvent procrastination by changing your priorities.

Step #2 – Set strict deadlines

Once you’ve weeded out any unnecessary procrastination triggers, it’s up to you to set strict deadlines for yourself.

According to Parkinson’s Law, a task expands to fill the amount of time allotted to it.  If you have two hours to put together a 10-page report, you’ll find a way to get it done.  But if you’re given two days to complete the same task, it won’t take the same two hours to complete.  Instead, you’ll find that the project expands to fill the entire two days – leaving you slacking off until the last possible minute and feeling the stress of this work hanging over your head.

Fortunately, you can use this rule to your advantage.  To avoid slacking off, break each of your projects – whether personal or professional – into smaller chunks.  Then, assign a deadline to every chunk that you create.  Make your deadlines as small as possible.  Even if you know that you have more time that could be allotted to each chunk, creating a little bit of pressure by setting tight deadlines will give you the motivation needed to get things done.

If you find yourself disregarding your own deadlines, enlist the support of others.  At work, promise your superiors that you’ll have certain milestones completed at set times in order to give yourself extra incentive to avoid slacking off.  If your goals are related to personal activities, share them with a friend, a family member or a public blog to give yourself the impression that you’ll be letting others down if you fail to stick to your deadlines.

And if you really need some extra motivation, look into using a service like StickK, which will allow you to bet a certain amount of money on yourself for completing certain tasks.  If you fail to meet the goals you set for yourself on the website, your money could wind up going to a charity you hate – creating the extra incentive needed to prevent procrastination.

Step #3 – Optimize your environment

After you’ve created deadlines that will prevent you from slacking off and enlisted the support of an accountability buddy, the last thing you’ll want to do is to dissect your environment for any triggers that could be preventing you from getting things done.

As an example, if you always struggle to make it to the gym because your workout clothes are upstairs and you always wind up parked on the couch before you can change, find a way to store your attire closer to the door.

If you consistently procrastinate on a reporting task at work because it takes too long to gather all the data you need, develop a new system that involves collecting information on the day before you need to create your reports.

Pay attention to your own unique rhythms as well.  If you’re full of energy in the morning, but tend to need a nap by mid-afternoon, schedule your deadlines to coincide with your most focused periods.  There’s no reason to fight against yourself when it comes to getting things done!

Really, there are always going to be ways to slack off and procrastination triggers that discourage you from living up to your full potential.  While implementing these steps will go a long way towards preventing you from slacking off, only you can take responsibility for eliminating the excuses and bullshit that lead to devastating procrastination.

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Want to Succeed? Get Used to Rejection http://www.socialengineeringblogs.com/want-to-succeed-get-used-to-rejection/?pk_campaign=rss_feed&pk_kwd=want-to-succeed-get-used-to-rejection Wed, 17 Apr 2013 15:32:49 +0000 http://www.persuasive.net/?p=4206 I have to admit, sales and the process of selling both come pretty naturally to me – a fact that I’m incredibly grateful for, as these talents have helped me to build a career and grow the different businesses I’m involved in. That said, when I tell people that I’m in sales, I invariably hear […]

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how to handle rejection

I have to admit, sales and the process of selling both come pretty naturally to me – a fact that I’m incredibly grateful for, as these talents have helped me to build a career and grow the different businesses I’m involved in.

That said, when I tell people that I’m in sales, I invariably hear one reaction over and over again: “Oh, I couldn’t do that – I couldn’t handle the rejection!”

Here’s the thing…  Rejection is something that we all have to deal with.  Maybe you aren’t putting yourself on the line every day as you would in a sales career, but if you’ve ever been rejected by the hot girl or guy in the bar, been turned down admission to a school you wanted to attend or been told you couldn’t have the raise you felt you deserve, you’ve experienced rejection!

In fact, rejection is so common that I believe if you aren’t experiencing it on a regular basis, you’re doing something wrong by not taking enough risks!

Simply put, rejection occurs when you put yourself out there – when you ask somebody out, when you ask for something you really want at work or when you put yourself up for some major award or promotion.  If you aren’t doing any of these things, you’re living a safe life.  And while that might be fine in some situations, it’s sure as hell not going to help you experience success.

If you want to succeed, you have to get used to being rejected.  It isn’t a fun thing to do – especially if you’ve grown up believing that failure is the worst thing that can happen to a person – but it’s hugely important if you want to reach new heights in your personal or professional life.

The following are just a few of the different ways you can learn to embrace rejection and the eventual success it helps to bring about:

Idea #1 – Reframe rejection in your mind

In a lot of ways, I think our current education system does students a huge disadvantage by enforcing the idea that failure is always bad.  Students today are constantly pressured to succeed (even if that’s measured as something as arbitrary as standardized test performance) and reminded that failing will lead to a host of negative life consequences (as in, living in a van down by the river).

The problem with this black-and-white way of thinking is that failure – when used appropriately – can actually represent a tremendous learning opportunity.  When we fail, we have the chance to figure out where we went wrong and how we can change things in the future – that is, if we’re given the opportunity to do so.  If we’re constantly berated for making mistakes, it’s no wonder that we begin to fear failure and rejection.

The key to getting out of this harmful mindset is to reframe your way of thinking about rejection.  Instead of beating yourself up, learn to recognize that failures can be powerful ways to improve – but only if we learn to let go of self-flagellation and embrace the new opportunities that rejections can represent.

Idea #2 – Ask yourself, “What’s the worst that could happen?”

Of course, the thought of learning to embrace rejection is one that’s easy to imagine, but much harder to put into practice.

If you’re having trouble seeing the upside of a past or future rejection, ask yourself, “What’s the worst that could happen?”  Odds are, it’s not as bad as you think…

Say you go after a major sales prospect at work and wind up not getting the contract.  You haven’t failed on some epic level – in fact, chances are your life hasn’t changed much at all.  You might not be getting a big, fat commission check, but nobody’s going to come tear the roof from over your head because you weren’t able to close this single sale.

Idea #3 – Actively seek out ways to be rejected

As with so many other things in life, the best way to practice reframing rejection in your mind and extrapolating future harm scenarios is to practice!

If you want to level up your ability to confront rejection like a boss, you’ve got to get out there and seek it out.  When you hit the bar with your friends, work your best lines on the “Perfect 10” sitting next to you.  Ask salespeople to give you unprecedented perks when buying major items like cars and appliances.  Try getting restaurant chefs to serve you entirely unique meals that aren’t listed on their menus.

Really, the possibilities are endless.  By making an effort to actively seek out rejection, you’ll learn that it’s truly no big deal to fail from time to time (although you might also be surprised by how willing people are to help you out with your requests).  And once you’ve learned how to diminish the power that rejection holds over your life, you’ll find yourself taking more chances and experiencing more success than ever before.

So now, I want to hear from you…  What’s the biggest rejection you’ve ever experienced and how did you handle it?  Share your responses in the comments section below: 

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5 Small Talk Scripts to Memorize Now http://www.socialengineeringblogs.com/5-small-talk-scripts-to-memorize-now/?pk_campaign=rss_feed&pk_kwd=5-small-talk-scripts-to-memorize-now Wed, 10 Apr 2013 15:00:47 +0000 http://www.persuasive.net/?p=4201 Is there anything quite so scary as the thought of having to make polite conversation with total strangers?  Certainly, for some of the more naturally garrulous people out there, making small talk can be seen as an opportunity to connect with new people and get to know others on a deeper level.  But for the […]

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small talk

Is there anything quite so scary as the thought of having to make polite conversation with total strangers?  Certainly, for some of the more naturally garrulous people out there, making small talk can be seen as an opportunity to connect with new people and get to know others on a deeper level.  But for the vast majority of people, small talk represents a deeply-uncomfortable, anxiety-provoking situation.

Unfortunately, you’ve got to get over this!  According to a recent Harvard Business Review article by Andy Molinksy:

“You can be the most technically skilled worker in the world, but your ability to progress in your job and move up the corporate ladder in the United States is highly dependent on your ability to build and maintain positive relationships with people at work. And guess what skill is critical for building and maintaining these relationships? Small talk.”

The secret to small talk is being prepared.  So if you feel perpetually flustered by the demands of making small talk, memorize the following scripts so that you’ll be able to pull them out at a moment’s notice whenever a situation calls for polite conversation.

Script #1 – “What do you do?”

People in the US love to talk about their jobs, which makes this small talk script a natural starting point for conversations with new people.  Though it obviously isn’t one that could be used when interacting with coworkers at a company event, it’s a great starting point to have on hand for business networking events and other social functions.

One caveat to using this script, however, is that it can backfire in situations where your conversation partner has recently been laid off or fired (as is all too common in today’s job market).  This doesn’t mean that you shouldn’t use it –in fact, in networking situations, it can be a helpful way for the person you’re speaking with to convey his or her openness to new opportunities.  However, you should be aware of the potential for discomfort and have a few expressions of sympathy ready, should you encounter somebody who’s recently out of work.

Script #2 – “What’s new with you?”

If you’re interacting with people you know on a casual level – for example, distant family members, social acquaintances or colleagues in other departments – there’s no more natural starting place for a small talk conversation than, “What’s new with you?”

The key to using this script effectively, though, is to learn how to keep the conversation going by asking probing questions.  If you use this script and your counterpart responds, “Oh, nothing much,” it’s still on you to carry the conversation with follow-up questions like, “Any big projects at work right now?” or “Any plans for the upcoming holiday?”

Script #3 – “Did you see that news story about [xx]?”

When in doubt about how to start a small talk conversation, jump in with a recent news article or major upcoming event.  Sporting events are a great neutral territory for these chats – something like, “Did you see the new story about that Louisville player Kevin Ward’s leg?” is bound to provoke a reaction.

There are two things you’ll want to keep in mind when using this script, though…  First, it’s imperative that you stay away from highly-charged political or religious topics.  Even if you’re absolutely certain that you know your conversation partner’s philosophical leanings, these heated topics really have no place in polite, public interactions.  Save your opinions for your close friends and family members!

In addition, it’s important that you actually have some familiarity with the news story you decide to reference.  If you say to somebody, “Did you see that news story about [xx]?” and he or she responds with, “No, tell me about it,” you’d better be able to back up your small talk script with actual information!

Script #4 – “Any vacation plans in the future?”

As much as Americans live for work, we also live for the precious few days of vacation we get every year – making this a fun small talk prompt to keep the conversation going.

While I wouldn’t use it to start off an interaction with a totally new contact, it’s a great way to learn more about the people you’re speaking with in a non-threatening way.  A discussion about future family trips could open the door to further questions about their family life and structure (for example, “How old are your kids?” or “Where do your kids go to school?”).  Similarly, a mention of a dream vacation destination could prompt you to ask, “What made you choose that location?” or “Have you always wanted to travel there?”

Remember, the more follow-up questions you can ask, the longer you’ll be able to keep your small talk going.

Script #5 – “Where did you get that [piece of clothing]?”

Finally, if all else fails, complement your conversation partner on an article of clothing and ask where it was purchased.

Secretly, we all crave the approval of others – especially when it comes to our physical appearances.  Making a comment that indicates you like a certain piece of clothing or jewelry provides this all-important flattery, while also giving you an opening to keep the conversation going on local shopping and apparel trends.

Certainly, these are just a few of the different scripts you can use to initiate and maintain small talk, but they’re a good couple of options to memorize and keep in your back pocket at all times.  If you have any other go-to conversation starters, share your recommendations below in the comments!

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7 Ways to Prevent Office Distractions http://www.socialengineeringblogs.com/7-ways-to-prevent-office-distractions/?pk_campaign=rss_feed&pk_kwd=7-ways-to-prevent-office-distractions Wed, 03 Apr 2013 15:35:00 +0000 http://www.persuasive.net/?p=4196 We’ve all been there…  On the way to work, you’re brimming with enthusiasm and great ideas – ready to hit the ground running on a productive work day.  But the second you sit down at your desk, you’re hit with distraction after distraction.  Coworkers need your immediate feedback, emails keep popping into your inbox and […]

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minimize office distractions

We’ve all been there…  On the way to work, you’re brimming with enthusiasm and great ideas – ready to hit the ground running on a productive work day.  But the second you sit down at your desk, you’re hit with distraction after distraction.  Coworkers need your immediate feedback, emails keep popping into your inbox and your phone won’t stop ringing.

How are you ever supposed to get anything done amidst all of these distractions?

The reality is, all of us face distractions – whether we work in office environments, coffee shops or home offices.  You can’t avoid distractions entirely while working, but you can take steps to minimize them.  Give any of the following strategies a try in order to amp up your productivity and prevent distractions from throwing you off track:

Tip #1 – Turn off automatic alerts

Between the notifications that pop up in response to new messages on your smartphone and the Outlook flag that appears whenever you get a new email, automatic alerts can seriously disrupt your productivity.  The simple solution?  Turn them all off!  Really, there are very few emergencies, and you’ll likely find that the amount you’re able to get done in the absence of these distractions more than makes up for any delayed responses you might be forced to issue.

Tip #2 – Schedule time for yourself

Scheduled meetings are sacred time on most people’s business calendars – so why not take advantage of the fact that most people won’t interrupt these periods in order to get more done?

First, figure out when you’re most productive during the work day.  Then, schedule a 1-2 hour long “meeting” on your calendar during which time you won’t allow yourself to be interrupted.  Teach others to respect this time by ignoring calls or in-person requests and you’ll free up a nice chunk of time to work with minimal distractions.

Tip #3 – Wear headphones

Wearing headphones while working is one of the best signals you can give to tell others that you don’t want to be interrupted.  You don’t have to listen to music with your headphones on to achieve this effect – simply wearing them is enough to dissuade most people from disrupting your productivity with their own distractions.

Tip #4 – Clean up your work environment

If a cluttered desk equals a cluttered mind, it’s possible that picking up your work environment could have a positive effect on your ability to focus without distractions.  But don’t limit your cleaning efforts to the piles of papers that have been sitting on your desk forever.  Clean up your browser icons, bookmark lists and old digital “to do” lists in order to minimize the digital clutter that could also prevent you from focusing at peak efficiency.

Tip #5 – Turn on website blocking tools

Work distractions don’t always come in the form of interruptions from coworkers.  In plenty of cases, we’re our own worst enemies when it comes to digital distractions.  Sure, you might tell yourself that you just need a few minutes of fun browsing in order to get back to work – but can you really justify this type of time-waster once you’ve blown through hours of could-have-been productive time?

The easiest way to minimize the amount of time you waste on your favorite websites and social networks is to install website blocking tools that prevent you from accessing these pages at different times.  For example, a few great options include Leechblock for Firefox and Nanny for Chrome.  Try to install a website blocking tool on every browser that’s installed on your computer in order to minimize your ability to outsmart these distraction-blocking systems!

Tip #6 – Look busy

If none of the other strategies described here have succeeded in minimizing work distractions, you can always try looking frazzled.  Even if you’re as calm as can be, act as if you’ve got more on your plate than you could ever possibly handle.  When coworkers approach your desk to distract you, give them the crazy eyes that say, “Back away slowly – I’m on the edge here!”

It sounds silly, but it’s an effective way to end distractions before they start.  Just be careful not to abuse it.  If your boss catches you looking stressed out too often, he might assume that you aren’t capable of handling your job – making you less likely to qualify for raises and promotions.

Tip #7 – Hide

One final option for minimizing office distractions?  Get out of there!  Sometimes, there’s nothing that you can do to stop coworkers from interrupting you or your boss from piling on more work than you can handle.  In these cases, do whatever you need to do to remove yourself physically from the distractions!

You could use the number of distractions in your workplace as leverage to negotiate a remote work arrangement.  If that isn’t an option, scheduling a “doctor’s appointment” could buy you a few hours to work from home in a distraction-free environment.  Again, you shouldn’t abuse this tip, but you should keep in mind that the amount you’re able to get done by “hiding” from your distractions could outweigh any concerns that your frequent absences mean you’re an unreliable employee.

Got any other tips for minimizing distractions in the workplace?  Share them below in the comments so that everybody can benefit!

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How to Build Rapport with Anyone http://www.socialengineeringblogs.com/how-to-build-rapport-with-anyone/?pk_campaign=rss_feed&pk_kwd=how-to-build-rapport-with-anyone Wed, 06 Mar 2013 16:20:23 +0000 http://www.persuasive.net/?p=4156 Quick – off the top of your head, what’s one of the most valuable sales and business skills that anyone can possess? Let me give you a hint…  It’s not negotiation, it’s not copywriting and it’s not networking.  In fact, it’s the ability to build rapport with everybody you encounter! When you’re able to build […]

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building rapport

Quick – off the top of your head, what’s one of the most valuable sales and business skills that anyone can possess?

Let me give you a hint…  It’s not negotiation, it’s not copywriting and it’s not networking.  In fact, it’s the ability to build rapport with everybody you encounter!

When you’re able to build rapport with a diverse range of people, you improve your ability to form the relationships needed to advance both your personal and professional life.  Whether you’re petitioning your boss for a promotion or trying to convince a new senior-level buyer to purchase your company’s product, being able to develop rapport immediately gives you the edge needed to get things done.

But if forming person-to-person connections doesn’t come naturally to you, don’t worry!  The following steps to building rapport with anyone are easy to implement and can quickly make a major difference in the way you interact with new people:

Step #1 – Mirror your subject’s body language

One of the most important contributing factors to rapport is your body language – and one of the most important things you can do to build rapport using this tool is to mirror your subject’s posture and gestures.

This is important for two reasons.  First, mirroring body language creates an unspoken level of comfort between you and your subject.  When we see ourselves in the people we’re talking to, we naturally feel more at ease – making this technique a powerful way to minimize barriers that would otherwise threaten to derail your conversation.

At the same time, keep in mind that we all have nervous physical habits that manifest themselves whenever we’re uncomfortable.  This could include things like constant leg tapping or tightly crossed arms – whatever your case may be, these behaviors telegraph your lack of confidence, diminishing the rapport you hold with your partner.

By mirroring your subject’s body language, you’ll be able to prevent these behaviors on your part.  Just be careful to not mirror your subject’s own nervous habits!

Step #2 – Match your subject’s vocal tone and pacing

Next up, focus on your voice in order to build rapport with your subject.  Again, we tend to respond more favorably to the people who look and sound like we do, so any of the following techniques could come in handy when it comes to forming new relationships:

Match the tone your subject is using – Is your subject speaking loudly or softly?  Does he tend to speak from his diaphragm or his nasal passages?  Are his sentences spoken in a way that sounds authoritative or unconfident?  While it’s important that you avoid coming across as condescending, allowing some of these vocal qualities to filter into your own speech is a great way to build rapport.
Match your subject’s vocal pacing – Listen also to whether your subject is speaking slowly or rapidly.  Though many people tend to think of vocal speed as something natural that can’t be controlled, it is possible to modulate your voice in order to better match your subject’s.
Match accents carefully – One advanced rapport-building technique is to allow some of your subject’s accent to slip into your own speech (whenever his native accent is different from your own).  Although it’s tough to do so without appearing to mock your conversation partner, mimicking this vocal element in a subtle way can build a major bridge of rapport between you.

Step #3 – Repeat and affirm

Aside from the ways in which you can manipulate your own physical and vocal performance, one simple technique for building rapport is to simply repeat and affirm the things your subject says to you in conversation.  As an example, consider the following conversation:

Subject: “So, you’re telling me that you need to raise your rates?  That’s unacceptable – it’s been a tough year for my company and we don’t have the extra budget for this.”

You: “Subject, I know it’s been a tough year for your company and that budgets are tight.  I completely understand, but I hope you can see that…”

In this example, you could have just as easily responded to the subject with a careless, “It doesn’t matter what your budgets are like – our rates are going up.”  However, by taking the time to repeat and affirm the subject’s concerns, you’re building rapport that could go a long ways towards helping the two of you resolve the situation successfully.

Step #4 – Assume rapport from the start

Finally, be aware that one of the biggest inhibitors to building rapport is the discomfort experienced upon meeting and interacting with new people.  And really, it’s natural to be afraid of saying the wrong thing or looking stupid in front of a new contact.

But here’s the thing…  Everybody feels that way!  It’s not that you’re the least confident person in the world – just about everybody in the world goes through the same type of social anxiety at various points throughout their lives.

So if everyone else feels as nervous as you do in social situations, one simple solution is to assume rapport from the start.  Treat everyone you speak to as if you were already close friends – effectively negating the discomfort that many people feel when interacting with new people.  With practice, you’ll find that assuming this level of rapport puts people at ease and makes implementing the steps described above feel much more natural and much less like an uncomfortably foreign process you’re working towards artificially.

Any other recommendations on how to build rapport with the people you encounter in your personal and professional lives?  Share your tips in the comments section below!

The post How to Build Rapport with Anyone appeared first on Social Engineering Blogs.

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Are You a Pushover? http://www.socialengineeringblogs.com/are-you-a-pushover/?pk_campaign=rss_feed&pk_kwd=are-you-a-pushover Wed, 27 Feb 2013 16:00:10 +0000 http://www.persuasive.net/?p=4173 In today’s competitive, demanding business world, being able to say “No” to projects that don’t fit your career objectives or schedule is a vital part of maintaining both sanity and productivity. And yet, for many of people, saying “No” feels as if it’s as serious an offense as coming to work drunk or cussing out [...]

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office pushover

In today’s competitive, demanding business world, being able to say “No” to projects that don’t fit your career objectives or schedule is a vital part of maintaining both sanity and productivity.

And yet, for many of people, saying “No” feels as if it’s as serious an offense as coming to work drunk or cussing out the boss over a bad review.  It isn’t easy, but if you’re an office pushover, it’s incredibly important that you learn to recognize and manage these behaviors in order to stay on top of your workload and your sanity.

Here’s how to do it…

Common behaviors of the office pushover

The first step in preventing the pushover mentality from disrupting your career is to recognize when it’s rearing its ugly head in your life.  To do this, ask yourself whether or not you can see yourself in any of the following common behaviors:

Allowing others to break your department’s rules – even when there’s no good reason for making accommodations.
Accepting additional work that falls outside of your job description when your “to do” list is already packed full.
Picking up the slack for others on committees or group projects.
Failing to defend your work or decisions against criticism from a superior.
Working late on a regular basis, because you’ve been too busy helping others to handle your own responsibilities.

If any of these descriptions hit a little too close to home, it’s possible that you’re an office pushover.  Don’t be embarrassed – plenty of people struggle to find the assertiveness needed to thrive in corporate cultures.  Instead, put in the effort to take back control of your career by minimizing pushover behaviors and employing more assertive techniques.

How to take control of your career

If you’re ready to make a change and develop the assertive behaviors needed to survive in today’s cutthroat business world, check out the following steps for instructions on how to be more authoritative and less of a pushover:

Step #1 – Prioritize your pushover behaviors

When it comes to managing pushover tendencies, you’ll first need to assess when they’re occurring in your life and which of these instances is most harmful to your career.  As an example, suppose you uncover two pushover behaviors – one that represents a huge drain on your time and self-esteem, and another that’s a mere inconvenience with no lasting ramifications on your personal or professional well-being.

In this case, tackling the first instance of pushover behavior will have a much greater impact on your overall career satisfaction than handling the second example will.  Start by addressing the larger issue first in order to bring about better results more quickly using the following steps.  From there, you might be surprised to find that your newly assertive attitude makes handling the other issues in your life a breeze!

Step #2 – Develop scripts to assert yourself

Going from meek and reserved to assertive and powerful is a scary transition.  If you’ve spent your entire life acquiescing to the requests of others, learning to stand up for yourself can seem as daunting as training for a marathon or adopting a vegan diet.

However, you can manage the discomfort of the process by developing anti-pushover scripts that enable you to stand up for yourself without having to think on your feed.  Any of the following examples should help to get you started:

“I’d love to help, but my schedule won’t allow it.”
“I’m sorry, but this is a bad time for me.”
“Unfortunately, my schedule is booked solid right now.”
“I can help with this task, but something else on my plate will have to go.”

Choose one of these scripts and modify it to your particular needs.  For example, if you have a boss who continues to pile more on your plate than you can handle, using a variation on the fourth script listed above can help you to have an honest conversation about what should be prioritized.  Or, if you’re constantly facing assistance requests from a slack-off coworker, saying, “I’m sorry, but this is a bad time for me,” can effectively shut down the conversation without impinging on your schedule.

Once you’ve chosen and modified an anti-pushover script to your needs, practice saying it over and over again until it becomes effortless to repeat it in the heat of the moment.  Practice your script in the car, in the bathroom mirror – whatever you need to do to make the words feel as natural as possible.

Step #3 – Recognize that it’s okay to make others uncomfortable

One of the hardest parts for pushovers to deal with is the thought that saying “No” might make other people uncomfortable – whether their assertiveness will result in angry bosses or coworkers who no longer want to make the weekly trip to happy hour together.

The thing is, though, that in pushover situations, somebody is always uncomfortable.  If you’re the pushover, you’re shouldering the burden of this discomfort in order to minimize the stress of others – which seems like a silly way to align your priorities!

Accept that it’s okay for others to be uncomfortable every so often – and that it isn’t your sole responsibility to look out for the emotions of others.  Obviously, you shouldn’t use your newfound assertiveness to tear your boss a new one over the way he’s taken advantage of you in the past.  Instead, make a commitment to moving forward from your past pushover ways and to enabling others to treat you with the respect you deserve in the workplace.

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7 Prompts to Jump Start Small Talk http://www.socialengineeringblogs.com/7-prompts-to-jump-start-small-talk/?pk_campaign=rss_feed&pk_kwd=7-prompts-to-jump-start-small-talk Tue, 30 Oct 2012 15:15:10 +0000 http://www.persuasive.net/?p=3960

No one really likes making small talk – except, I suppose for the rare extrovert who’s done amazing things with his life and can’t wait to share with others.  But for the rest of us, carrying out these frequently-tedious conversations is, at worst, a waste of time and, at best, a part of the relationship [...]

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No one really likes making small talk – except, I suppose for the rare extrovert who’s done amazing things with his life and can’t wait to share with others.  But for the rest of us, carrying out these frequently-tedious conversations is, at worst, a waste of time and, at best, a part of the relationship […]

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5 Ways to Be More Self-Reliant http://www.socialengineeringblogs.com/5-ways-to-be-more-self-reliant/?pk_campaign=rss_feed&pk_kwd=5-ways-to-be-more-self-reliant Tue, 23 Oct 2012 22:14:56 +0000 http://www.persuasive.net/?p=3952

They say that no man is an island, but it’s just as true that no man should rely on others in his life for things that he could handle on his own! No matter what field you’re in, developing self-reliance is an important part of being taken seriously and being deemed able to handle the [...]

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They say that no man is an island, but it’s just as true that no man should rely on others in his life for things that he could handle on his own! No matter what field you’re in, developing self-reliance is an important part of being taken seriously and being deemed able to handle the […]

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How to Become an Expert in Any Subject – Fast! http://www.socialengineeringblogs.com/how-to-become-an-expert-in-any-subject-fast/?pk_campaign=rss_feed&pk_kwd=how-to-become-an-expert-in-any-subject-fast Wed, 03 Oct 2012 14:21:55 +0000 http://www.persuasive.net/?p=3930

These days, there are plenty of advantages to being seen as an expert in your industry.  If you’re pursuing a traditional career, your in-depth knowledge is likely to lead to promotions and raises due to your perceived value as a leader amongst your peers.  If you run a blog, authority figure status means more website [...]

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These days, there are plenty of advantages to being seen as an expert in your industry.  If you’re pursuing a traditional career, your in-depth knowledge is likely to lead to promotions and raises due to your perceived value as a leader amongst your peers.  If you run a blog, authority figure status means more website […]

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